Wednesday, May 08, 2013
Using fun and interactive training to create better SharePoint user adaptation
This morning, I found a interesting link in my daily Yammer overview email:
Kirk Evans: I'm bringing Clippy back.
Create the Best App for Office 2013 in 5 Minutes - Kirk Evans Blog - Site Home - MSDN Blogs
I'm currently battling to get end-users to work with the beautiful SharePoint 2010 intranet & document management system. I know there are may different reasons why users won't go to the intranet, lack of relevant content; fear for the new; no user training; no clear internal policies of what process (or document) goes where and who to share it with, etc. etc.
But what if..
The relatively inexperienced users (in a "work in a digital way kind of way") would be welcomed to the "new" intranet by a cute little puss in boots, showing them around, give a little animation while they execute their first search query. Giving tips & tricks, latest news (link) updates and maybe guide them trough the intranet's possibilities and procedures.
Let's do a proof of concept, and see what they users say !
Demo site: https://www.smore.com/clippy-js
Thanks Kirk, for bringing Clippy back !